Privacy Policy

We value our customers’ privacy.  Master Groups holds all data gathered via the telephone, this website or in the normal practice of business in strict confidence.  This privacy statement applies exclusively to the web site, [the site.] We have established this statement to communicate to you our information gathering practices so that you’re aware of how your information is used. “Personal Information” in this Statement pertains to information that identifies a person such as name, or email.

Information Collection

It is possible to visit the Site without divulging any of your personal information. In this way, your visit to the Site remains anonymous. When you select to request for a quote or contact us via our online contact us form from the Site, we request your name, email, your address along with your phone number to complete your request. We are not collecting any sensitive information such as your credit card number to fulfill payment on the Site. 

Information Use


We don’t share users’ personal information with third parties for their promotional purposes. Under certain circumstances, we may be required to disclose information on the Site to third parties such as law enforcement, or other government agencies where a formal request has been made; such as in a court order, subpoena, or judicial proceeding. We reserve the right to disclose information to service providers and in protecting our intellectual property rights, or the safety of our users’ and staff.


We display testimonials from users’ of the Site, which may include their name; users’ permission to display this information is obtained prior to posting.


When you interact with the Site, we try to make that experience as meaningful as possible. Consequently, we employ the use of cookies on the Site. A cookie is a text file that a browser sends to your computer for recognition purposes. We use cookies to host our cart, remember your preferences & improve the Sites functionality. We do not tie your personal information to cookies. From time to time we may employ the use of pixel tags such as google anayltics, facebook pixel to track individual user traffic and determine what email communications users’ are being read. These tags aren’t tied to your personal information.

Third Party Cookies:  From time to time, we may engage third parties to track and analyze non-personal information about users’ on the Site.  These third parties may employ the use of cookies to conduct their research & we have no control over these cookies. This aggregated statistical information is used to improve our functionality and content.


We have adopted industry accepted standards in our efforts to protect your personal information. In transferring sensitive information about you, we use SSL encryption to prevent interception. Furthermore, employees of Master Groups are made aware of our privacy policy and practices by reviewing this statement upon hire.  And, access to user data contained in our client database is limited to only a few, select members of our organization who need access to perform their jobs properly.

Changes to This Statement

Master Groups reserves the right to modify this statement as necessary. When we make changes to this notice, we shall notify you by a notice on the site. In the event of a material change to our information practices, we shall notify you by means of a prominent notice on the site, or by email where appropriate.


Contact Information

By Mail:

Master Groups
1/133 Alexander Street
Crows Nest, Sydney 2065