Fencing Services

Does my new fence come with a warranty?

We offer a 12 month labour warranty and the material warranty varies up to 10 years dependant on your product.

What colours are available?

There are 45 dulux colours to choose from in Wire, Picket, Slats and Tubular fencing. We offer 15 colours in the Colorbond range. Just ask us if you require a sample

Yes. We provide a no obligation free quoting service.

Can I order non-standard size fencing and gates?

Yes. Please see our product pages and the specifications listed for the product you require. Standard sizes and specifications are listed along with information on customisation.

Do I require a compliance certificate for my pool?

All pool fences by Master groups are supplied with a compliance certificate to provide you with the knowledge and peace-of-mind that our pool fencing has been installed to meet the strict Pool Standards required by law. Our fences will meet any safety inspection.

Landscaping Services

How Much Water Does My Lawn Need in Summer?

For lawns it’s recommended to water your landscaping deeply and infrequently at least one inch per week.

Why is Mowing the Right Height and In Alternating Patterns Important?

Having your grass cut at the right height — recommended at three inches — will cause less damage to your grass and prevent any stress that could negatively impact your lawn. With proper height and alternating trimming patterns, your lawn will be healthier — which allows for shading, fights against weed growth and protects the grass against insect damages.

How Can A Well-Landscaped Property Help Sell My Home?

When selling your home, the landscaping is often one of the first details prospective buyers notice — and attractive and well-maintained lawns and plantlife adds curb appeal and a welcoming aesthetic. With a well-landscaped property, you can even see up to 10% home value added, so take your landscape project seriously.

What Type of Maintenance Does An Irrigation System Require?

Proper maintenance of your home’s irrigation system can reduce water waste and improve plant life. Maintenance is fairly simple — check the system at least two times seasonally when first turned on and halfway through the season. Regular maintenance includes inspecting the controller, updating any times or dates, checking all wire connections, replacing backup battery and turning on each zone to check for damages.

When and Why Should I Fertilize My Lawn?

Fertilizing your lawn is a necessary lawn care task to ensure your lawn has proper nutrients to ensure healthy growth and attractive quality. In northern areas of the country, like Northwestern Indiana, we recommend you apply fertilizer once per year in the springtime.

When Is the Best Time To Reinvent Landscaping?

Many may assume springtime is the ideal season for landscaping installations, but for plantings like trees, shrubs and grass, fall is the best time for projects because of the warm days and cool evenings and the increased precipitation that assists new plant establishment. With fall plantings, you’ll have six to eight months to get roots established before warmer months, weeds are less frequent and the soil temperature is still warm. However, for perennial and annual flowers, springtime is the best time for planting.

What Is Landscaping Color Theory?

Color theory refers to the aesthetic art of mixing colors and the visual effects of those color combinations — to create a relaxing feel, make small spaces seem larger, attract attention to an area or tie areas together, for example. In landscaping, the color spectrum is divided into four groups:

  • Primary: reds, yellows and blues
  • Secondary: greens, violets and oranges
  • Tertiary: blends of primary and secondary colors
  • Neutral: white, gray, tan and silvers

Using color combinations, you match colors to complement each other and tertiary colors are often used as transitional colors.

Driveways

What is included in the base pricing for concrete supply and placement of a project?

Our base rate pricing is inclusive of formwork, steel mesh, chairs, jointex, concrete and labour to complete the desired works. Other provided services such as excavation and sub base are charged depending on if they are required and vary from project to project.

How soon can you start my project after approval of the quotation?

Typically, there is a 2-4 week period before the commencement of a new project depending on the current work load.  Dave will be upfront with our current work load at the time of quoting.  Some times are busy than others like the lead up to Christmas.  We endeavour to stay as close as possible to the time frame provided at the time of approval.  The weather is our worst enemy with time as rain and concreting don’t mix.  If there is a delay we will contact you and keep you updated.

I have picked two or more colours and I can’t decide. Can you help me?

Choosing colours and patterns can be very time consuming and stressful.  The colour charts are there to give you an indication of the colour but as you are dealing with a natural product there will be variations from the printed version.  We have sample boards that you can take and place in different areas of your home to see how the colours and patterns will compliment your home.  We are constantly updating as we complete new projects.  Ask to see our samples.

How thick should my concrete be?

We work using a minimum of 100mm thick concrete for all of our standard concrete projects like driveways and paths, unless specified by an Engineer.  We ensure we meet all Australian Standards.  When we quote a project we ask what you will primarily be using the area for and will recommend a strength of concrete (25MPA or greater) and depth (100mm or greater) to suit.  For example, a driveway used for parking a heavy vehicle could be 32MPA concrete and 125-150mm deep.  While the path to your clothes line could be 100mm thick using 25MPA concrete.

Do I need reinforcement mesh?

We do not complete any concreting works without reinforcement mesh so we meet Australian Standards.  Again depending on the type of concrete, the size of the area and what the area is to be used for, will determine what size of mesh we use.  At a minimum we use SL62 for foot traffic concrete.

Do you remove old concrete, fill, garden beds and tree stumps?

Yes we do!  Master groups has all the equipment to excavate your project to get it to the correct levels and shape ready for concreting.    We have a Bobcat, Dingo machine, 3 Tonne excavator and a 16T Tipper Truck.  If a tree stump grinder is required we will take care of that for you, which of course you would have been quoted for.

How long before I can use my concrete?

Concrete requires curing time so 7-8 days is recommended.  If your new concrete is to be sealed, then you may have to wait another couple of days so that the sealer has completely dried.

Eletrical

Frequent Electrical Surges

Electrical surges can be caused by anything from lightning strikes, damage to power lines, faulty appliances and bad electrical wiring in the house. While an actual surge only lasts a microsecond, frequent surges can damage the electrical components connected to your home, degrading their life expectancy significantly.

If you experience frequent electrical surges, the culprit is probably an electrical device connected to the home grid or the wiring itself. Try removing any cheaply made devices or powerboards from the outlet to see if this prevents the surges. Otherwise, it might be time to consult a professional electrician.

Sags And Dips In Power

Like electrical surges, sags and dips in electrical supply can often be attributed to devices connected to your power grid that are faulty or made with substandard materials, and draw a lot of power when they are turned on.

Light Switches Not Working Properly

Dimmer switches that don’t adjust light properly can often be attributed to shoddy workmanship or sub-standard products.

If you have just moved into a new house and find switches that don’t seem to activate anything at all, this might be a sign the switches have been superseded and fixtures removed, or it could be a fault in the outlet, circuit or wiring. Consult with an electrician if you’re experiencing issues with switches in your house.

Circuit Breaker Tripping Frequently

High wattage items like microwaves and hairdryers can trip circuit breakers, particularly when other power consuming items are used on the same source. A circuit breaker is designed to protect you and your home, so when it does trip, that’s a sign it’s doing its job.

Look at what you were using when it tripped. If it was a hair dryer, try using the low setting. Alternatively, limit the electrical usage on a single circuit while high watt devices are in use.

Circuit Overload

One of the biggest causes of frequent circuit breaker tripping is the overloading of power boards. Most homes and apartments, even newer ones, don’t have enough power points to cater to, for example, a complete home entertainment unit setup. If circuit breakers in your home are tripping frequently, it could be down to circuit overload. Prevent this by:

  • Never daisy-chain power boards.
  • Remove devices that aren’t in use (for example, phone chargers still draw power even when not connected).
  • Spread your electrical needs around. Don’t overburden a single circuit.
  • Be mindful of how you connect devices around the home – what’s in use, and what is unnecessary.

Lights Too Bright Or Dim

f some lights around the house seem excessively bright but others are dim, then there’s two probable causes:

  1. Different types of lights with different wattage: Check that all the globes are identical.
  2. Bad main neutral connection: This will continue to cause problems for the home until it is fixed by a professional.

Electrcial Shocks

An electrical shock is a nasty experience. Even though they are usually pretty mild, something akin to a static shock, they remind us that electricity is dangerous when not probably utilised.

Electrical shocks typically happen when you turn a device on or off. The issue could be with the appliance, or it could be in the wiring. You can test this by plugging in another device and seeing if the results are reproducible, however you’re just risking another electrical shock. In most cases, it might be better to speak with an electrician.

High Electrical Bill

Reducing the cost of your electrical bill could include:

  • Switching to a more cost effective provider
  • Identifying electrical devices that may be causing power surges
  • Patching leaks in the hot water system
  • Unplugging appliances and chargers when not in use
  • Repairing damaged wiring or circuits

Light Bulbs Burning Out Too Often

There are a number of reasons your lights can be burning out too often:

  • Wattage is too high
  • Insulation is too close to the light
  • Bad wiring on the circuit
  • Bad wiring on the mains
  • On a dimmer switch, too much total wattage on one switch
  • If flickering there is probably a poor connection on the circuit.

Isolating the issue can be tricky for non-professionals. If you’re going through light bulbs like it’s nobody’s business, it it might be worth reaching out to an electrician to help identify the root cause of light bulb burnouts.

Rescessed Light 'Goes Out' And Comes Back On

Recessed lighting (like downlights) are equipped with safety devices that cut out power to the light when it gets too hot. You’re either using too high wattage on the bulb, or insulation in the ceiling is too close to the bulb.

Check For Excessive Heat

Check overhead lights every so often:

  • Are they producing excessive heat?
  • What is the total wattage on the circuit?
  • Are they insulated properly?

Overheated lighting can be a fire risk, so be sure test regularly.

Gardening

How can I stop weeds?

Weeds can be a problem but can be reduced by regular mowing once a week other wise if this gets out of control Master groups can look your weed problems.

How long does it take to replace Lawn?

Master groups expert turf division can turn your tired weed infested bare lawn into a lush manicured lawn for the average backyard within two days.

How often should I water my Lawn?

We recommend to keep your lawn looking its best in the summer months to deep water your lawn , which in the long run encourage deep root growth there fore a better looking lawn in the future, for example we recommend to water your lawn 2-3 times per week for at least 30 mins per move of the sprinkler to encourage a good soak or your lawn and adding wetting agents in the warmer months.

Should there be bugs in my Lawn?

Lawn grubs in the warmer months such as army worm which look like a caterpillar with stripe on there back or black beetle can cause significant damage if not treated early.Master groups team can apply a pesticide to solve your bug problem.

What is wrong with my Lawn?

If your lawn is in need of some TLC we can solve your problem. We start by undertaking soil test to identify the Ph of your lawn to identify what nutrients your lawn is lacking. A test result between 6 and 7 is ideal for most nutrients to be readily absorbed. Soil pH is an indication of the acidity or alkanlity of the soil which is measured in pH units. Less than 6. is acidic and 7 alkaline.

If your soil is alkaline, it means it has a high pH. We can increase the acidity of your soil by adding gypsum . If your soil test indicates that your soil pH is too low which mean acidic we would add agricultural lime or dolomite. Once the soil test identifies if any nutrient deficiency master groups team can tailor a fertilise program for your lawn every 6 -8 weeks to have your lawn looking the best all year round and a 3 monthly fertilise program for your plants and plants looking green and healthy all year round.

What type of Lawn do you recommend?

We recommend Sir Walter buffalo for harsh Australian conditions. The Sir Walter once established tolerate shades to full sun, being low maintenance is great for the Australian backyard.

When should I mow my Lawn?

For a healthy vigorous lawn we recommend you cut your lawn weekly in the growing months, September through to April for buffalo being 40mm – 60mm.

Painting

Why Should I Hire A Professional Painter?

There are many reasons to hire a professional to paint your home or office. Besides being more time efficient, hiring painting contractors ensures your project meets health codes, is properly prepped and cleaned up, and provides a professional finish. Rather than hassling with ladders, toxic fumes, and messy clean up, hire professional painters to get the project done quickly and skillfully!

Do You Give Advice For House Painting Special?

Yes, our paint color consultant gives expert advice on what colors to choose. You also have the option to test sample house painting colors on your walls before making your final decision.

What Should I Do To Prepare My House For Painting?

Our painting crews protect all your furniture, fixtures, and floor coverings when they prepare the area, however we ask that you clear the room of small items and breakables. We can also move the bigger items for you when we arrive upon request.

What Type Of Paint Do You Use?

We like to pair the paint we use with the job we are doing. Most commonly we use Benjamin Moore, Sherwin-Williams, and Hirshfields for interior painting and Benjamin Moore, Sikkens, Cabots, Storm, and Sherwin-Williams for exterior painting.

Do You Provide Touch Up Paint After Your Finished?

We sure do! Once we’ve completed painting, we provide all the leftover paint for the touch-ups. We can also remove and properly dispose of your old paint as well, just be sure to inquire about our removal service when our estimator comes to your home!

Are You Licensed And Insured Painting Contractor?

Yes, our painting company has been fully licensed and insured since 1980 by the State of Wisconsin. This means that not only do we carry liability insurance, but we also carry workers’ compensation insurance. This isn’t only because it is required by the state, but because it protects our work force as well as you, the home owner, because unfortunately, injuries do happen.

How Long Does A Job Take?

The length of a project varies. Most of the residential painting we do can be completed in less than a week, however we also have jobs which take upwards of two weeks. Commercial painting projects can take longer depending on the size of the building(s). Throughout the entire project, we make sure to keep you very informed of the timeline. If we think the project may take longer than expected, we let you know right away.

Do I Need To Use A Special In The Bathroom And Kitchen?

In areas with high amounts of water/humidity or food preparation, we use a mildew-resistant paint which provides a durable, easy-to-clean finish.

Can I Leave My Home While Your Painting Crew Works?

Certainly! While you are at work or running errands, our crew will be busy prepping and painting your home. We are fully licensed and insured so there is nothing to worry about.

Plumbing

I have no hot water—what’s the problem?

There are a number of potential causes for this issue depending on the type of hot water system you have.

For solar systems something as simple as solar panel orientation and cleaning can solve this issue. However, most commonly no hot water is caused by a leak or stuck check valve. Our plumbers can inspect your system and conduct repairs to the check valve on the spot.

If you have an electric system, there are two main causes for no hot water. The first is that the power to the unit has been interrupted or may not be connected. The second is that the thermostat may need replacing.

My drains are gurgling and not draining. What would cause this?

If you’re hearing a gurgling noise, there are likely obstructions in the venting system. This gurgling is usually caused by air being forced through water in your drain. This blockage can come from a mixture of dirt and grease build up. We can fix this issue for you with our cutting-edge CCTV and diagnostic equipment. We’re also available 24/7 for any emergencies.

Why is my water pressure low?

Low water pressure can be caused by a number of factors from simple problems such as the shut off valve being partially closed, or the faucet being blocked. It can also be caused by blocked pipes and water leaks, or there could be issues with your irrigation system. If you notice your water bill has increased significantly you may be dealing with a leak.

Are there any government incentives for solar installation?

Territorians can access an energy-efficient initiative for their home through the $4 million Smart Energy Grant program. The program is run on a 50-50 co-contribution basis for up to $1,000 to owners of both residential and investment properties when you undertake energy-efficient upgrades.

Eligible works under the grant, include:

  • Installation of solar PV system
  • Installation of batteries connected to a solar system
  • Installation of a solar or energy-efficient pool pump
  • Installation or replacement of a solar hot water system
  • Energy-efficient lighting replacement
  • Energy-efficient air conditioner replacement
  • Energy-efficient electric heat pump hot water system or pool pumps
  • Installation of smart meters or energy monitoring devices

I would like to put a bathroom extension on the house, do you offer this service?

Absolutely! Once we have the household plumbing drawings, we can design the new extension to comply with current building codes and provide you with certification once the job has been completed.

How do solar hot water systems work?

Solar hot water systems are mounted to the roof structure of a building facing a Northerly direction. Water is held in tube collectors and heated by the sun before being stored in a tank, ready for use.